Privacy Policy

RiskCortex Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our Agentic AI product and related services (the "Service").

1. Information We Collect

We collect the following types of information:

• Information You Provide Directly:
• Account Information: When you create an account, we collect your name, email address, company name, and job title.
• Payment Information: If you subscribe to a paid plan, we collect billing information, such as your credit card details. This information is processed by our payment processor and is not stored on our servers.
• Customer Support Information: When you contact our customer support, we collect your name, email address, and the content of your communication.
• Data Uploaded to the Service: Information, including personal data, that you upload or input into our Service for processing.
• Information We Collect Automatically:
• Log Data: We collect information about your use of the Service, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. See our Cookie Policy below for more details.
• Device Information: We collect information about the device you use to access the Service, including the device type, model, and operating system.

2. How We Use Your Information

We use your information for the following purposes:

• Provide and Maintain the Service: To operate and maintain our Service, process your transactions, and provide customer support.
• Improve the Service: To understand how you use our Service and identify areas for improvement.
• Personalize Your Experience: To tailor the Service to your needs and preferences.
• Communicate with You: To send you updates, announcements, and marketing communications (where permitted by law).
• Ensure Security: To protect our Service and users from fraud and abuse.
• Compliance with Laws: To comply with legal obligations.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data storage, email delivery, and analytics.
• Business Partners: Partners who offer complementary services or products that may be of interest to you.
• Legal Authorities: When required by law, we may disclose your information to law enforcement or other government agencies.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no security system is impenetrable, and we cannot guarantee the security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at support@riskcortex.ie.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or by sending you an email. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us